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Toyota Motor Philippines (TMP) has announced that it is recalling local units of its popular mini-SUV owing to a defect in the electric control units (ECU) of the vehicle’s airbags. This affects Rush units produced from April 2, 2018, until February 7, 2019, the company says.
According to the car manufacturer, the defect can cause the Rush’s curtain shield airbags to deploy when the vehicle passes over road imperfections like potholes. All Toyota Rush units being sold in the Philippines come equipped with curtain shield airbags.
TMP says that it is already sending official notification letters to owners of units covered by the recall. Those affected can head to any of the company’s 70 dealerships nationwide for a free replacement of their Rush’s airbag ECU, with servicing estimated to take less than 30 minutes (depending on the service center’s schedule).
“As safety is Toyota’s number one priority, we strongly urge our customers to bring the unit to their preferred dealership immediately upon receipt of our notice,” TMP says in its statement. “While servicing of the unit is pending, we urge our customers to take extra precautions when driving on uneven roads.”
Sounds serious. If TMP gets in touch, be sure to bring your unit in for servicing. The last place you want your airbag deploying is on EDSA, after running over a pothole. Drive safe out there.
Read more: https://www.topgear.com.ph/news/car-news/toyota-rush-airbag-recall-a962-20190715
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- Hits: 190
Toyota Motor Philippines (TMP) has announced that it is recalling local units of its popular mini-SUV owing to a defect in the electric control units (ECU) of the vehicle’s airbags. This affects Rush units produced from April 2, 2018, until February 7, 2019, the company says.
According to the car manufacturer, the defect can cause the Rush’s curtain shield airbags to deploy when the vehicle passes over road imperfections like potholes. All Toyota Rush units being sold in the Philippines come equipped with curtain shield airbags.
TMP says that it is already sending official notification letters to owners of units covered by the recall. Those affected can head to any of the company’s 70 dealerships nationwide for a free replacement of their Rush’s airbag ECU, with servicing estimated to take less than 30 minutes (depending on the service center’s schedule).
“As safety is Toyota’s number one priority, we strongly urge our customers to bring the unit to their preferred dealership immediately upon receipt of our notice,” TMP says in its statement. “While servicing of the unit is pending, we urge our customers to take extra precautions when driving on uneven roads.”
Sounds serious. If TMP gets in touch, be sure to bring your unit in for servicing. The last place you want your airbag deploying is on EDSA, after running over a pothole. Drive safe out there.
Read more: https://www.topgear.com.ph/news/car-news/toyota-rush-airbag-recall-a962-20190715
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It looks like Honda Cars Philippines continues to strike a chord with new car buyers in the local market. According to a study 2019 study by J.D. Power, the Japanese car manufacturer is the highest-ranking major carmaker in the Philippines in terms of sales satisfaction. It topped the same study back in 2018, too.
The J.D. Power Sales Satisfaction Index—a comprehensive analysis of local car buying and delivery experiences—ranks Honda first in the country with a total score of 832 points. Mitsubishi follows a close second with a score of 829 points, and Toyota finds itself in third with 823 points.
A total of 1,830 new vehicle owners who bought cars between Jul 2018 and April 2019 served as respondents for this year’s study, which takes into account factors such as the dealer facility, delivery process, paperwork completion, and dealer website.
Nissan finished with 815 points to place fourth among local carmakers, with Suzuki rounding out the top five with 813 points. According to J.D. Power, the industry average is 820 points.
This year’s study also found that first-time buyers, which made up 79% of the survey’s new-vehicle buyers, are less satisfied compared to repeat customers. It found that first-time buyers have an overall satisfaction of 815 based on a 1,000-point scale, while repeat buyers scored 837.
“Getting your first car is an exciting experience but not an easy decision to make,” J.D. Power Philippine country manager Sigfred Doloroso says in a statement. “Dealers can add value by not only making sure that customers get the right car for the best price, but also spending the time to celebrate this first new purchase. This can be made possible through better understanding the customers’ profile, needs and preferences.”
Other findings include sales outlets are less likely to provide first-time buyers with a special ceremony compared with repeat buyers (66% vs. 73%, respectively), first-time buyers (33%) are less likely to compare prices with other dealerships than repeat buyers (51%), and 81% of first-time buyers are financing their new cars via loans compared to repeat buyers (69%).
Read more: https://www.topgear.com.ph/…/honda-2019-ph-sales-satisfacti…